Popular questions

How to book a tour?

Just write to us in the Instagram direct (WhatsApp Telegram Instagram) the following data:
• Name
• Contact phone
• Hotel name and room number
• Tour name and date
• Number of people
• Your wishes

We might ask you to send a photo of your passport. This reduces the waiting time in the port or when leaving the reserved areas of Sharm el-Sheikh by booking everything in advance.
As part of the confirmation, we will send the bus arrival time for you. The bus will be waiting for you at the gate, outside the hotel. This significantly shortens the transfer time for you and other passengers.
All excursions can be booked latest one day before the desired date of visit, except for tours by plane.
We do not take any prepayment (except for excursions by plane or for an individual yacht). Payments should be made to the guide on the day of the tour.

What is included in the tour package?

Our tours typically include comfortable transfer from and to your hotel, guided tours, nesseccary equipment, permits and entrance fees to attractions. Specific inclusions such as meals, soft drinks, etc. may vary depending on the tour. Please check the inclusions of each trip individually.

What should I bring with me ?

We recommend bringing comfortable clothing suitable for warm weather, sunscreen, sunglasses, a hat, comfortable walking shoes, water and any personal items you may need. In many cases we ask you to bring a copy of your passport as well. Please check our recommendations for each trip individually

Are our tours safe ?

Ensuring your safety is our foremost concern. We strictly adhere to all safety regulations and standards, employing experienced staff members. Furthermore, our vehicles undergo regular maintenance and are equipped with necessary safety gear, guaranteeing a secure and enjoyable experience for all passengers. We prioritize the safety and well-being of our guests, with our tours aligning closely with local health and safety guidelines. Our experienced guides are extensively trained to ensure a safe and enjoyable experience for all participants.

Do you provide insurance ?

Yes, unlike many other tour providers in Egypt, we offer an additional insurance coverage. Upon arrival in Egypt, all tourists are required to have health insurance, ensuring coverage for any unforeseen incidents during their stay. However, we go a step further by providing supplementary insurance, which caters to expenses beyond what's covered by the tourists' insurance or in excess of their coverage limits.

What is your cancellation policy ?

We understand that plans can change, and we strive to accommodate our guests as best as possible. If you need to cancel your booking, please inform us as soon as possible.

Why do you ask for a passport copy ?

Your passport copy is crucial for us to secure the necessary travel permit from local authorities. This permit is vital for ensuring your safety and adherence to government regulations during your excursion. In all excursions to Dahab, we kindly ask that you bring printed copies of your passport, which will be handed over to our guide for submission to the police. Police checkpoints are present at various locations when departing from Sharm El Sheikh. It's also advisable to have a digital copy of your passport photo on your phone at all times. For security purposes, during other excursions, we request that passports be left at the hotel, hence having a digital photo on your phone is sufficient for police checks if necessary. Additionally, when leaving Sinai for destinations such as Cairo or Luxor, individuals must carry their passport with them at all times.

Do I need visa ?

Visitors to Sharm El Sheikh can benefit from a visa-free entry program that allows them to stay in the South Sinai area (includes Sharm El Sheikh) for up to 15 days. Visa is however required for any travel to the African part of Egypt (Cairo, Alexandria, Luxor, Aswan, Hurghada, Marsa Alam, etc).Visa policies can change, so we recommend verifying the current visa requirements with the Egyptian embassy or consulate in your country or checking official government sources for the most up-to-date information before your trip.

When will you send me the pick-up time ?

We'll send you the pick-up time in the afternoon, one day before your trip.

What if I lose something on the trip ?

Please contact our staff as soon as possible, to check if we found anything. However, please note that we are not responsible for any lost items; any search for lost items is at your expense.

Is tipping expected on the tour ?

Tipping (also called baksheesh) is customary in Egypt, especially for service providers such as tour guides, drivers, and hotel staff. While tipping is not mandatory, it is appreciated and often expected. The amount can vary depending on the length of the trip, the level of service provided, and your satisfaction.